Return Shipping Charges
Customers are responsible for the return shipping charges. The cost of returning the product will not be covered by vidon. If your return meets all the conditions, we will process your exchange or refund accordingly. For any questions, feel free to reach out to our support team.
Final Sale Policy: No Returns, Exchanges, or Refunds
All sale items are final and cannot be returned, exchanged, or refunded unless they arrive damaged. We take great care in ensuring the quality of our products, but if you receive a defective item, please contact us immediately with proof of damage. Our team will assess the issue and provide a resolution accordingly. By purchasing sale items, you agree to these terms, so please review your order carefully before completing your purchase.